Privacy Policy - Akshar Milk

Akshar Milk Policy

AKSHAR MILK is committed to protecting and respecting your privacy. This policy (together with our terms of use https://aksharmilk.in/privacy-policy/ and any other documents referred to on it) sets out the basis on which any personal data. we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By using our software, including visiting one of our websites https://aksharmilk.in/ you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data processor is

AKSHAR MILK

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

Information you give us. You may give us information about you by filling in forms on our software or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our services, place an order on our site, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial, personal description and photograph.
Information we collect about you. With regard to each of your uses of our software we may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Return Policy

Once your return is received & inspected, we will send you a notification in akshar milk application.

After return in case of damage request is analyzed and accepted, reversal of payment through mode of payment will be initiated.

If approved, then your refund will be processed, and a credit will automatically be applied to your Wallet or original method of payment.

Refund Request Process

Submit a video of you opening the pack you purchased for the first time within 48 hours of delivery.

On receiving a confirmation of return package through mail or contact number from our end, you can ship the package to the delivery boy.

After receiving your returned box, the refund process start in an application wallet.

If you haven’t received a refund yet,

first check your application wallet & bank account again.
it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at a2aksharmilk@gmail.com or contact on 7043089111

Cancellation Policy

Once order place through an application, and customer want to cancel the order, customer must do cancellation request before 5 pm In a same day of placing order.

Cancellation before dispatch will be accepted if mail is sent to a2aksharmilk@gmail.com or contact on 7043089111.

Payment Terms

Customer can do an in wallet through PayTm, GPay, Bharatpay, Cheque, NEFT, Cash & Direct in application wallet.

Customer can also do an advance payment through above mentioned payment methods.

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